Frequently asked questions.

Tracker Fx is an automated trading journal that syncs directly with your cTrader and MetaTrader accounts. Instead of manually exporting CSV files or copying trades by hand, Tracker Fx pulls your trade data automatically and gives you deep analytics, a trading journal, playbooks, a P&L calendar, and more — all in one place.

Tracker Fx currently supports:

• cTrader — automatic sync, available on both Basic and Pro plans
• MetaTrader 4 — manual CSV import, Basic (1 account) and Pro (up to 2 accounts)
• MetaTrader 5 — manual CSV import, Basic (1 account) and Pro (up to 2 accounts)

Once you connect your cTrader account, Tracker Fx pulls your full trade history automatically. A background sync runs every 2 hours to keep your data up to date. Pro plan users can also trigger a manual sync at any time. No CSV exports, no copy-pasting.

Yes. Tracker Fx supports both live and demo accounts. You can connect them side by side, switch between them from the multi-account dashboard, and compare their performance directly.

Yes — you get 14 days of full Pro access completely free. The free trial is available for cTrader accounts only. No commitment required and you can cancel at any time.

Both plans include yearly billing with savings of up to 28%. See full pricing →

Yes. Switch to yearly billing on either plan and save up to 28% compared to monthly. Basic annual is $240/year ($20/month) and Pro annual is $390/year ($32/month).

Yes. You can cancel at any time with no penalties from your account settings. You'll keep access until the end of your current billing period.

Tracker Fx gives you a full breakdown of your performance, including:

• Win rate, profit factor, and expectancy
• Average risk-to-reward ratio
• Drawdown tracking and peak equity
• Performance by symbol, day of week, and trade duration
• P&L calendar with colour-coded trading days
• Account growth curve over any period

A Playbook is where you document a specific trading strategy — its rules, conditions, and setup notes. Tracker Fx tracks the performance of each playbook separately over time so you can see which strategies are actually profitable. Basic includes 1 playbook; Pro includes up to 10.

Yes. The trading journal lets you add notes, screenshots, and tags to any trade. This helps you review your decision-making after the fact and build the mental discipline that separates consistent traders from the rest.

Basic supports up to 2 broker accounts (max 1 MetaTrader). Pro supports up to 10 broker accounts (max 2 MetaTrader). All accounts are visible and manageable from a single multi-account dashboard.

Yes. The built-in economic calendar shows upcoming high, medium, and low-impact events filtered by currency. Plan your sessions around key market events without ever leaving the platform. Available on both Basic and Pro plans.

Yes. Your data is encrypted in transit and at rest. We never share your trading data with third parties. Tracker Fx uses read-only access to your broker — it cannot place, modify, or cancel any orders on your account.

No. Tracker Fx uses a read-only connection. It can only read your trade history and account data. It cannot execute trades, withdraw funds, or make any changes to your trading account whatsoever.

Your data stays in Tracker Fx until you access the end of your billing period. If you resubscribe later, your full trade history and journal notes will still be there. You can also request data deletion at any time by contacting support@trackerfx.com.